Customers today expect fast delivery that requires efficient last mile logistics processes. One method of increasing efficiency is to make sure that vehicles maximize load capacity. Take, for example, a mattress company with an order to ship 20 mattresses, but a truck which can only manage 5 mattresses at a time. The driver has to perform several runs back and forth between warehouse and end location to complete a single order. The cost of gas is greater than if a more appropriate vehicle had been assigned to that order. This is an example of an inefficient last mile process. This inefficiency costs both logistics companies and retailers large sums of money. The same goes for dispatchers who manually plan routes, the call centers that have to deal with unhappy or confused customers and more. As soon as the process becomes efficient, everybody wins. For both retailers and logistics companies, efficiency is also critical to increasing order fulfillment capacity. When lacking efficiency, large order volumes can cause your services to veer off schedule and lead to late or failed deliveries and annoyed customers. This is where technology can make a difference. Innovative logistics management software allows retailers to automate traditionally manual processes: from deciding where to fulfill orders from, to dispatching orders to different fleets or drivers across multiple geographic locations based on multiple variables.